Arkansas Extends 30-Year Relationship With HP With New Medicaid Contract

April 14, 2015 • Press Release


PALO ALTO, CA--(Marketwired - Apr 14, 2015) - HP (NYSE: HPQ) -- HP Enterprise Services today announced the Arkansas Department of Human Services (DHS) Division of Medical Services has signed a $190 million contract for HP to implement its flagship interChange Medicaid Management Information System (MMIS) and continue as the state's Medicaid fiscal agent.


The seven-year contract includes one base year with six one-year options and extends HP's nearly 30-year relationship in supporting the state of Arkansas.HP will continue to manage the state's legacy system until the new MMIS goes live.


"Arkansas has been at the forefront of regulatory changes and healthcare reform with our payment improvement initiatives and the expansion of healthcare to previously uninsured citizens," said Dawn Stehle, Medicaid Director, Arkansas. "As our long-term partner, HP will use its nearly three decades of Arkansas Medicaid experience to ensure we continue to meet the challenges in the new world of healthcare -- all while keeping focus on delivering quality services to the providers and citizens of our state."


The Arkansas interChange MMIS will give the state the flexibility to adjust quickly to changing state and federal policies while processing daily claims for the state's Medicaid clients. Healthcare providers will be able to receive real-time claims adjudication and resolution via a secure provider website, and Medicaid clients will be able to access their information to make healthcare decisions via a secure client website. The state will also take advantage of HP Business Process Services during and after the implementation, which will be used for provider enrollment, claims processing, reporting and audits.


"We have supported the state of Arkansas since 1985 and our employees have developed a comprehensive knowledge of the state's systems, laws and processes, making this new contract a natural fit to enable Arkansas to continue meeting its healthcare goals," said Susan Arthur, vice president, U.S. Health and Life Sciences Industry, HP Enterprise Services. "With our robust MMIS solution, we are confident that Arkansas will see a great improvement in efficiency and will be able to rely on this system for many years to come."


Arkansas is the 17th state to adopt HP's interChange Healthcare platform, a powerful, proven and constantly evolving solution that gives states and providers access to leading-edge technology. By cutting costs and increasing access to information, the HP interChange platform reduces implementation risk for states and improves provider satisfaction. HP interChange has earned federal certification in 13 states; four other interChange systems are under construction in other states.


HP is the nation's largest provider of Medicaid and Medicare process management services, administering $140 billion in benefits a year. It serves as the fiscal agent or principal IT provider for Medicaid in 19 states. HP's U.S. healthcare experience spans payer, government and life science communities.


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