Gartner Names HPE a Leader in Magic Quadrant for Operations Support Systems

March 29, 2018 • Blog Post • Domenico Convertino, Head of OSS, HPE Pointnext Communications & Media Solutions


  • HPE uniquely enables Communications Service Providers to drive a hybrid strategy that leverages a mix of traditional network infrastructure (physical) and virtualized (NFV-enabled) infrastructure.
  • HPE continues to focus on automating a dynamic world through a cloud-ready OSS while also accelerating time to market. We believe this, among other things, helped HPE to be named a Leader.

How HPE is helping CSP's transform into agile Digital Service Providers to compete on the 5G-ready world stage

Communications Service Providers (CSPs) today have a strong sense of urgency to transform their business. This transformation imperative is driven by new demands on the network for capacity and performance and higher expectations from consumers seeking new and intuitive experiences.


We see CSPs shifting their focus to find ways to achieve enhanced agility in order to bring new services to market faster, to create differentiation from their competitors and to counter eroding market-, wallet-, and mind-share, as applications become more important to the consumer.

As the digital world is moving to the edge, everyone and everything is connected and sharing data. The speed at which this is happening is increasing exponentially, and the winners in this hyper-connected world will be the digital service providers (DSPs) who can act on all of their relevant data, at speed. Gartner recommends that CSPs should “invest in capabilities that allow operational abstraction to fully utilize your back-end SDN/NFV, 5G, IoT and big data investments, and overcome challenges to monetize new business models, such as network slicing.” Through our Cloud-ready solutions, we enable our customers to both manage their cloudified infrastructure and take advantage of edge automation for Multi-Access Edge Computing (MEC) and 5G, while simultaneously providing an innovative approach to modelling and designing services.


Gartner recently published their latest Magic Quadrant for Operations Support Systems. They identified that, “the OSS helps to improve operational efficiency, drive down costs and improve customer experience through a higher level of automated operational intelligence that drives business outcomes.”


Hewlett Packard Enterprise was named a leader in the Magic Quadrant. We feel this is further validation of our vision to help customers drive digital transformation. Hewlett Packard Enterprise’s solutions operate and orchestrate services in hybrid and virtualized environments, and leverage intent-based modelling and artificial intelligence, to allow our customers to accelerate time to market and enable zero touch operations.

The future belongs to the fast.


At HPE we are focused on delivering OSS for service agility in hybrid networks, and we’ve developed a robust product portfolio helping our customers to succeed in their digitalization journey. This powerful combination enables our partners, such as Swisscom, to achieve improved efficiency and to focus more on driving innovation. John de Keijzer, Head of Development for Swisscom stated that “by partnering with HPE, we were able to quickly design, develop and integrate a new product based on full automation, virtualized production and fast time to service.” Swisscom has achieved significant positive results from working with HPE, including 50% faster delivery of new enterprise services, 90% of fulfilment services becoming automated, and a service time reduction from 30 days to 5 minutes!

At the center of this transformation are three key technologies—software-defined networking (SDN), Network Functions Virtualization (NFV), and cloud. We see traditional monolithic telecom infrastructure being replaced by software entities that run on commercial off-the-shelf hardware—aided by virtualization technologies and cloud-based deployment and delivery models.


Our aim is to help CSPs continue to evolve in order to create and manage services over a hybrid, cloudified infrastructure at the speed that new NFV-enabled infrastructure can provide. This allows our clients to address the challenges of increasing consumer demand and complexity.


We believe the 2018 Gartner Magic Quadrant for OSS paints a clear picture. CSPs seek to significantly reduce the time-to-value experience, and increase flexibility and agility. We feel that HPE, positioned as a leader in this market, is well placed to deliver high value differentiation to our CSP customers to help them transform into the iconic and disruptive Digital Service Providers of the future.


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Sources and Disclaimers


(1)Source: Gartner, Magic Quadrant for Operations Support Systems, Martina Kurth, Amresh Nandan, 22 February 2018.


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