Technical support phone numbers

Find details on technical support provided by the countries worldwide, including phone numbers and hours of operation.

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Worldwide support numbers for these product families:  1

 

Africa

Country

Support type

Support phone number

Hours of operations

South Africa

Contract

+27 21 427 3241

24x7

South Africa

Warranty

+27 21 427 3242

M–F 8:00–17:00

(except public holidays)

Tunisia

Contract and Warranty

+216 31 36 5985

24x7

All other African region support—English

Contract and Warranty

+44 203 5644 148

24x7

All other African region support—French

Contract and Warranty

+33 173036501

24x7

.

 

Asia Pacific and Japan

Country

Support type

Support phone number

Hours of operations

Australia

Contract and Warranty

13 11 47

+61 2 8031 8316

24x7

China

Aruba only

400-810-6618

+86 10 59836366

24x7

Hong Kong

Contract and Warranty

+852 3009 5155

24x7

Indonesia

Contract and Warranty

0018 0385 20668

24x7

India

Warranty

1800 419 8080

M–F 9:00–18:00

Japan

Warranty

24x7

Korea

Contract

+82 1577 2912

M–F 9–6 p.m.

Korea

Warranty

+82 1577 3270

M–F 9–6 p.m.

Malaysia

Contract and Warranty

1800 881 811

+60 3 6207 4533

24x7

New Zealand

Contract and Warranty

0800 664 747

+61 2 8031 8315

24x7

Philippines

Contract and Warranty (PLDT)

1800 1441 0669

24x7

Philippines

Contract and Warranty (Globe)

1800 8908 6404

24x7

Singapore

Contract and Warranty

1800 272 4333

+65 6 670 9524

24x7

Taiwan

Warranty

0800 211 666

M–F 8:30–5:30 p.m.

Taiwan

Contract

+886 2 2656 7204

M–F 8:30–5:30 p.m.

Thailand

Contract and Warranty

1800 441 4048

+66 2 844 9622

24x7

Vietnam

Contract and Warranty

+84 23 6445 8250

24x7

.

 

Europe

Country

Support type

Support phone number

Hours of operations

Austria

Contract

08 1000 2000

24x7

Austria

Warranty

08 1000 1000

M–F 8:00–18:00

Balkan region

Albania, Bosnia and Herzegovina, Kosovo, Macedonia, Montenegro, and Serbia

Contract and Warranty

+49 69 380 789 112

24x7

Belgium

Contract

078 250 144

24x7

Belgium

Warranty

078 600 600

M–F 8:00–17:00

Czech Republic

Contract and Warranty

+420 239 018 791

24x7

Denmark

Contract

+45 70 10 80 25

24x7

Denmark

Warranty

+45 70 11 77 00

M–F 8:00–17:00

Finland

Contract

+358 20 320 300

24x7

Finland

Warranty

+358 20 353 232

M–F 8:00–17:00

France

Contract

+33 173018471

24x7

France

Warranty

+33 173018475

M–F 8:30–18:00

(except public holidays and days HPE is closed)

Germany

Contract

+49 69 380 789 143

24x7

Germany

Warranty

+49 69 380 789 142

M–F 8:00–17:00

(except on national holidays)

Greece

Contract and Warranty

801 11 47 22 73

+30 211 181 3846

24x7

Hungary

Contract

+36 1 778 9670

24x7

Hungary

Warranty

+36 1 778 9669

M–F 8:00–17:00

Ireland

Contract

0818 211 666

+353 1411 8915

24x7

Ireland

Warranty

+353 1411 8912

M–F 8:00–18:00

(except bank holidays)

Israel

Contract and Warranty

1 809 400 300

+972 3 3741917

24x7

Italy

Contract

02 452 790 50

24x7

Italy

Warranty

02 233 120 28

M–F 8:00–17:00

Luxembourg

Contract

+352 27 303 111

24x7

Luxembourg

Warranty

+352 27 303 303

M–F 8:00–17:00

Malta

Contract and Warranty

+49 69 380 789 112

24x7

Moldova

Contract and Warranty

+7 499 272 37 82

24x7

Netherlands

Contract

0900 115 0000

24x7

Netherlands

Warranty

0900 117 0000

M–F 8:00–17:00

Norway

Contract

800 56 044

24x7

Norway

Warranty

800 62 800

M–F 8:00–17:00

Poland

Contract and Warranty

0 800 702 284

24x7

Portugal

Contract

707 201 703

24x7

Portugal

Warranty

707 201 705

M–F 8:00–17:00

Romania

Contract and Warranty

+40 373 788 599

24x7

Russia

Also: Armenia, Azerbaijan, Georgia, Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan, Uzbekistan

Contract and Warranty

8 800 551 04 54

+7 499 951 64 07

24x7

M–F 8:00–17:00

Slovakia

Contract and Warranty

02 686 221 79

24x7

Spain

Contract

+34 902012969

24x7

Spain

Warranty

+34 902012959

M–F 8:30–17:30 July and August 8:30–14:30

Sweden

Contract

0771 30 30 50

24x7

Sweden

Warranty

0771 30 30 00

M–F 8:00–17:00

Switzerland

Contract

0848 800 724

24x7

8Rp./Min 2

Switzerland

Warranty

0848 802 020

M–F 8:00–17:00

(except holidays)

8Rp./Min 3

Turkey

Contract

850 759 0 724

+90 850 759 0 724

24x7

Turkey

Warranty

850 759 0 473

+90 850 759 0 473

08:30–17:30 GMT+3

United Kingdom

Contract

+44 207 9490 148

24x7

United Kingdom

Warranty

+44 207 7443 298

M–F 8:00–18:00

.

 

Middle East

Country

Support type

Support phone number

Hours of operations

Saudi Arabia

Contract and Warranty

800 844 4611

24x7

United Arab Emirates

Contract and Warranty

800 0444 1477

24x7

All other Middle East support—English

Contract and Warranty

+44 203 5646 397

24x7

.

 

North America

Country

Support type

Support phone number

Hours of operations

United States and Canada

Contract

1 800 633 3600

24x7

United States and Canada

Warranty

1 844 806 3425

24x7

Mexico

Contract and Warranty

800 501 9800

24x7

Aruba North America

Aruba only

1 800 943 4526

24x7

All Aruba International callers

Aruba only

+1 650 385 6582

24x7

.

 

Central America and Caribbean

Country

Support type

Support phone number

Hours of operations

Costa Rica

Contract and Warranty

0800 012 2182

24x7

Guatemala

Contract and Warranty

1 800 375 0048

24x7

Jamaica

Contract and Warranty

1 833 937 1956

24x7

Nicaragua

Contract and Warranty

001 800 2202553

24x7

Panama

Contract and Warranty

011+001 + 800 507-3799

24x7

Puerto Rico

Contract and Warranty

1 844 752 2843

24x7

U.S. Virgin Islands

Contract and Warranty

1 844 845 8164

24x7

All other regional support—Spanish

Contract and Warranty

+1 678 259 9109

24x7

All other regional support—English

Contract and Warranty

+1 678 259 9110

24x7

.

 

South America

Country

Support type

Support phone number

Hours of operations

Argentina

Contract and Warranty

0 800 444 7867

24x7

Brazil

Contract and Warranty

0800 055 6405

24x7

Chile

Contract and Warranty

800-201702

24x7

Columbia

Contract and Warranty

01 800 5190061

24x7

Peru

Contract and Warranty

0800 53603

24x7

Uruguay

Contract and Warranty

000 413 598 5573

24x7

All other regional support—Spanish

Contract and Warranty

+1 678 259 9109

24x7

.
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  • 1 For all other product types, please call the support number for your country listed in this document  
  • 2,3 Cost per minute in Swiss currency
For all other product types, please call the support number for your country listed in this document  
Cost per minute in Swiss currency