Our one environment-focused approach keeps your care holistic and thorough. With HPE, you always get an assigned account team, specialised expertise and advanced call experience.
Additional service options for Datacentre Care include support for NFV, multi vendor ecosystems, SAP HANA Tailored Datacentre Integration (TDI), cloud and hyperscale.
Take advantage of all HPE has to offer to simplify the adoption and operation of a hybrid environment, and to get the most from your cloud systems.
HPE Datacentre Care for Cloud is tailored with expert guidance to operate and manage your cloud solution. Tap into our expertise and assistance with implementing, operating and evolving hybrid IT environments.
HPE Datacentre Care customers can access, use and pay for Microsoft Azure public cloud services and be supported as part of one contract, with one partner to rely on for truly hybrid IT. And the new Datacentre Care Specialist Advice for Microsoft Azure service provides personalised guidance from an assigned Azure specialist who can help you get the most from your Azure investment.
Simplify the overall NFV support process and get the environment-wide support coverage that you require to make NFV a success in your organisation.
Rely on one accountable partner that offers you a consistent, streamlined service relationship that improves your NFV platform stability, gives you access to the right experts with personalised service and focuses your resources on more innovative, business-facing work.
Imagine if you had a single contact to support multiple products from a variety of vendors in locations around the world. With the HPE support service for multi vendor products you do.
We consolidate the responsibility for vendor management and service delivery into a single service agreement. Simplify IT operations management, allowing for cost effective administration of complex, multi-vendor environments and streamlined SLA management. Regardless of whether we support HPE products or those from other vendors, you enjoy the same Datacentre Care experience.
Streamline your SAP HANA experience by utilising existing hardware and infrastructure components, reducing complexity while saving on time and costs.
With the addition of the SAP HANA TDI option to your HPE Datacentre Care service your IT infrastructure problems get resolved faster by trained SAP HANA technical HPE experts. Now you can realise the full benefits of your environment while improving availability and performance.
A relationship-based service that can scale while remaining cost effective – it’s Hyperscale support designed specifically for your IT operating model.
HPE Datacentre Care for Hyperscale offers tailored services for service providers and/or high-performance computing customers using web-scale computing. Manage as many of the routine tasks as you like, align support levels to suit your needs and get fast access to HPE experts when you need them.
HPE Datacentre Care Supports Mission Critical Medical Services
Multivendor support based on HPE Datacentre Care Delivers Faster Reactive Fix
HPE Datacentre Care Customers
HPE Datacentre Care Ensures Responsive Support for Sky
