HPE Complete Care Service
Edge-to-cloud support services.
Optimize your entire IT environment and drive innovation
HPE Complete Care Service is a modular, edge-to-cloud IT environment service that provides a holistic approach to optimizing your entire IT environment, and achieve agreed upon IT outcomes and business goals through a personalized and customer-centric experience. All delivered by an assigned team of HPE experts.
The benefits of HPE Complete Care Service
Get support matched to your individual needs
HPE Complete Care Service is modular and personalized to adapt to your individual needs and goals. Work with an assigned team who will be experts on your environment and focused on your desired outcomes. Personal elements include:
- Environment profile and support plan
- Regular activity reviews
- Know me guidance
- Inventory management
Optimize your time, tech, and decision-making
HPE Complete Care Service lets you do more for less by optimizing your time, your tech, and your decision making.
Do more for less with:
- Complete coverage from edge to cloud
- Enhanced incident management
- Performance optimization and lifecycle management
- Software asset management
- Environment dashboard to manage business priorities
- Curated eLearning for training and certification needs
Measure success with agreed upon outcomes
HPE Complete Care Service approaches your entire environment holistically and delivers success by achieving specific and agreed upon IT outcomes.
Benefit from a holistic approach that includes:
- Workload insights for performance optimization
- Lifecycle management
- One-point-of-contact dedicated experts for multi-vendor environments
- Skill gap elimination
Our customers
HPE Complete Care Service solution blocks
In addition to the core services, HPE Complete Care Service also offers outcome-specific modular solution blocks designed to help you optimize and modernize your IT environment and achieve your business goals.
HPE performance optimization solution blocks
Add additional proactive service features and expertise that assess, analyze and improve performance.
HPE Complete Care Service - ITOps
Gain IT operations management excellence with HPE Complete Care – ITOps. Monitor, manage, and operate your entire IT environment, regardless of the location of your assets—on-premises, in a private or public cloud, or at the edge.
HPE Lifecycle Management solution blocks
Get proactive planning, versioning and operability assessments followed by readiness validation and execution of the lifecycle services.
Access to HPE Experts solution blocks
Get additional product or solution specific experts as members of your assigned team or on demand when you need it most.
Product and solution - Specific solution blocks
Get additional proactive deliverables and experienced HPE advisors to help provide an enhanced experience for specific solutions or use cases.
HPE Software Asset Management
Get a complete and accurate view of your entire software environment. Expert analysis of licenses, usage rights, and terms and conditions reduces cost, eliminates waste, and simplifies software management.
HPE Complete Care Service - Secure Locations
HPE account support managers will deliver the HPE Complete Care Service experience for customer locations where not only the physical access and connectivity are restricted, but also any electronic or verbal communication related to these sites is subject to specific security measures.
HPE Complete Care Service - Energy & Emissions Reporting
Experience a modular, AI-powered, edge-to-cloud IT environment service that can help you measure your IT energy usage and carbon emissions, determine the ROI of conservation measures, and accelerate your IT sustainability journey.
Get started with HPE Complete Care Service
Ready to get started? Get in touch with an expert.