Support Tab

Explanation of Support tab views and available user actions

Use the Support tab to collect diagnostic information from the storage cluster, including logs and configuration settings. If a Lustre error or event occurs, such as node failover, the process to collect system information in support files is triggered automatically. This process may also be started manually. See the following figure for a detailed description of this view.

Figure: Support Tab Buttons and Menus
The Support Files view displays all support files that have been collected automatically or manually. After selecting a support file, the following actions are available:
Table 1. Support File Actions
ActionDescription
View contentView system and web logs, node, and application status information for the support file.
Terminate collectionStop the process of a support file collection.
Download a copyDownload a copy of the support file to a local system.
DeleteDelete the support file.

The system administrator may also set support file collection triggers and purge limits. For detailed instructions about these actions, see the Work with Support Files topic.