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By accepting this replacement part you also accept to return the defective part(s) within 3 office days, at our expense. Hewlett Packard Enterprise reserves the right to invoice you for the value of non-returned items.
A) UPS Delivery
In case the part is delivered by UPS, recognizable by the UPS label on the box, you’ll find return instructions on the delivery label and at the bottom of the sticker. The returning of the part is free of charge.
If it states ‘Bus. Model: CRR’ on the delivery label you are to return the part. By contacting UPS directly you can schedule an appointment for collection.
If it states ‘Bus. Model: CRU’ on the delivery label you can dispose of the part in an environmentally friendly way.
B) Non UPS Delivery
If no UPS sticker is attached on the packaging material you can send an email to firstname.lastname@example.org to request for part collection.