HPE Support Services Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.
HPE For products covered by Foundation Care, HPE offers three distinct service levels:
Provides 4-hour response for HPE hardware.
Provides 2-hour response on software support through telephone access to highly trained support personnel.
Updates HPE software and select third party software at a predictable cost.
Provides advantageous subscription savings on software updates.
Provides access to HP's electronic support facility for software patches, a symptom-solution database, product descriptions, specifications, technical literature, and more.