HPE hardware recycling service request

HPE customer or employee requesting service ("requestor")

Enter below the information for the HPE employee that is (a) assisting a customer with an electronics (IT) hardware recycling request, or (b) seeking to recycle HPE hardware assets.

*NOTE: If you are an HPE customer, you must have an HPE sponsoring account representative indicated under HPE Sponsor/SCC Owner (hpe e-mail) section.

Requestor name: *

Requestor e-mail: *

Requestor phone: *

HPE Sponsor/SCC Owner (hpe e-mail): *

PDL (email) to send CoD (Certificate of Destruction): *

Request type

Enter your assigned 5-digit program code: *

HPE Business Unit: *

If you have chosen HPE BU as a Business Unit, please choose the applicable option:

Other:

Indicate the type of request: *

Customer-owned material to be recycled (HPE rep requesting / sponsoring project)

HPE assets to be recycled (customer not involved)

Location of IT hardware to recycle

NOTE: If you have recycling requests for multiple sites, it is necessary to submit one request form per site.

Facility or Company name: *

Facility country: *

Facility street address: *

Facility city: *

Facility state/province: *

Facility postal code: *

Additional address details (optional):

Equipment to recycle

Estimated total weight to recycle: *

Weight units: *

Pounds

Kilograms

Estimated total number of pallets in shipment (typically count rack servers / rack storage as one pallet each): *

Choose below the units to recycle by type:

Servers, Storages: *

N/A

Standalone

Blade

Rack (filled)

Rack (empty)

Array

Floor-standing

Networking equipment: *

N/A

Switch

Wi-Fi Controller

Wi-Fi Access Point

Wi-Fi Client

Wi-Fi Sensor

Router

Tag, Beacon, Dongle

UPS: *

N/A

Uninterruptible Power Supply

Spare Parts/Accessories: *

N/A

Cable/Wire

PC I/O (mouse, keyboard, docking station, headset, phone)

Phone (dekstop, conference room or mobile only; no telecom transformer unit)

Projector

Loose Batteries (Only products active with HPE): *

N/A

Lead Acid Battery

Printers (Only products active with HPE): *

N/A

Printing or scanning device, all-in-one

Large format printing equipment (excluding printing press)

Printing press

Printing consumables

Deskjet, LaserJet, Inkjet

Monitors (Only products that are active with HPE): *

N/A

LCD and CRT

Flat panel (LCD, LED)

Desktop computers/workstations (Only products that are active with HPE): *

N/A

Desktop computer (no monitor)

Desktop workstation (no monitor)

Notebooks/Laptops (Only products that are active with HPE): *

N/A

Notebook

Laptop

Disk drives: *

N/A

HDD

SSD

Other (Indicate type of material to be recycled if not specified above; request to be validated on case-by-case basis):

Additional information (optional):

To attach an OPTIONAL file, click "Choose File".

Services needed

What is the preferred shipping arrangement? *

Self-ship (requestor is provided with a shipping placard*, requestor arranges shipping)

Pick-up service (after form submittal, the requestor will be contacted regarding options available)

Serial Number Scanning: *

Yes

No

Business Justification for Serial Number Scanning Service:

Price quote required prior to scheduling: *

Yes

No

Latin America HPE requests ONLY (Select all that apply): *

Free Trade Zone assets

Fiscal OR notary services

Weight-witnessing OR Weight-witnessing + on-site inventory

N/A

If you selected any of the options above, briefly explain what is required:

Pick-up service information (skip if not requesting pick-up service)

Provide the name, e-mail address and phone number for a contact at the site who can coordinate with the shipping carrier, and who will be present at the agreed collection time to direct the carrier to the correct material to ship and recycle.

Pick-up site contact name:

Pick-up site contact e-mail address:

Pick-up site contact phone number:

Palletize and shrink-wrap:

Yes

No

Does the pick-up site have a raised dock? (If unknown, the pick-up site contact will be asked.)

Yes (raised dock accessible)

No (lift-gate truck required)

Is the location of your equipment within 50 m of the loading area?

Yes

No

Scheduling

NOTE: based on the closest date available, the exact date may vary from the date chosen.

What is the preferred date for this material to ship (pick-up)/ to be shipped (self-ship)? *

Terms

Please click and read the "Terms & Conditions" link in the right sidebar (scroll to top) before submitting your request. *

I have read and agree to the Terms & Conditions.

To prepare cost quotes and to deliver recycling services, HPE shares the information entered above with logistics and recycling contractors to HPE. *

I understand and agree that HPE will share information with service delivery contractors.

Internal use [no entry required]

Internal use / ignore