Support

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"How to" community

Find answers to your questions, browse support-related topics, or sign up to become a member.

Contact support

Instant On customers can contact technical support via online chat or phone.

Technical docs and information

Find the latest product news, support, tips and tricks, warranty information, and software documentation for Instant On.

Hardware documentation

To find resources related to your products like the Deployment Guide, Software Release Notes, User Guides, and the local switch software, go here and select your product.

Help center

Get information on the latest updates and enhancements to our mobile and web applications.

Smart Mesh for Instant On

Learn how Instant On Mesh technology helps you get the Wi-Fi coverage you need.

Community

Explore Instant On communities to connect with others and find technical information.

HPE Networking Instant On community

Connect with community members to learn more about Instant On, to troubleshoot, and to see how others are using Instant On products.

Support community

Find support information including links to documentation, software and the Instant On Help Center.

Warranty and support services

Find information regarding Instant On product warranties and support services.

Warranty and support services FAQ

Get answers to all your Instant On warranty questions.

2-year warranty FAQ

Read these FAQs for the details related to Instant On 2-year warranty for access points.

Contact support

When calling a local telephone number for support, you will be prompted for a shortcut. Say "HPE Aruba Networking", or follow the prompts and choose “Networking” and "HPE Aruba Networking" from the available menu options.

Phone support is available for the first 90 days after the Instant On device is set up. After 90 days, customers are eligible for chat support only. HPE Foundation Care Support Services customers are eligible for 24 x 7 phone support and other services. 

For other countries, please contact your local authorized partner or place of purchase or visit www.hpe.com/contact.

  • North America
  • Latin America
  • Europe, Middle East, Africa
  • Asia Pacific

United States, Canada, and Outlying Countries
+1-800-943-4526
+1-650-750-0350

Argentina
0 800 444 7867

Brazil
0800-055-6405

Chile
800-201702

Colombia
01 800 5190061

Costa Rica
0800 012 2182

Mexico
800 501 9800

Peru
0800 53603

Venezuela
+52 55 5258 4500

Austria
08-1000-2000

Belgium
078-250-144

Czech Republic
+420 239 018 791

Denmark
+45-70-10-80-25

Egypt
0800-000-0814

Finland
+3-58-20-320-300

France
+33 173018471

Germany
+49-69-380-789-143

Ireland
0818 211 666

Israel
1-809-400-300
+972-3-3741917

Italy
02-452-790-50

Netherlands
0900-115-0000

Norway
800-56-044

Poland
0-800-702-284
+48-22-3060484

Qatar
800024
+44-203-564-63-97

Romania
+40 373 788 599

Saudi Arabia
800-844-4611

Slovakia
02-686-221-79

South Africa
+27 21 427 3241

Spain
+34 902012969

Sweden
0771-30-30-50

Switzerland
0848-800-724

Turkey
00800-4488-27842
(For Aruba use PIN 2883)

United Arab Emirates
800-0444-1477

United Kingdom
0845-161-0050
+44 207 9490 148

Australia
13-11-47
+61-2-8031-8316

China
+86-10-59836366
400-810-6618

Hong Kong
+852-800-931-267

India
1-800-419-4994
+91-806-703-7210

Indonesia
0018-0385-20668

Japan
0120-610-092
0570-064-235
(Warranty Support)

Korea, South
+82-2-704-0142
+82-1588-0142

Malaysia
1800-88-1811

New Zealand
0800-664-747

Philippines
1800-1441-0669 (PLDT)
1800-8908-6404 (Globe)

Singapore
1800-272-4333

Taiwan
0800-211-666
+886-2-2656-7204 (9x5)

Thailand
1800-441-4048

Vietnam
+84-23-6445-8250
(English only support)

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