Communications Service Providers Education Centre
Boost your solution outcomes with CSP Education Services
We offer a dedicated Education Centre for our Communications Service Providers (CSPs). The CSP Education Centre organises and delivers tailored training classes on-site and remotely as requested, or you can enroll in the public open-enrollment training classes scheduled throughout the year at our HPE location.
Get qualified with the solution curriculum that fits your operational and business needs:
- Operations
- Administration
- Development
- Decision making
Select the training of interest below for information on course offerings.
Actionable Customer Intelligence (ACI) training
Transform single customer profiles into revenue and better policy management. Unleash 4G with subscriber data management and real-time charging.
Applications and Cloud Enablement (ACE) training
Monetise your network assets.
Operations and Support System (OSS) training
Consolidate, automate and transform your OSS to compete efficiently.
ACI Education Centre
HPE CSP Actionable Customer Intelligence (ACI) training
HPE CSP ACI Education Centre offers a variety of high-quality courses. Select the course of interest to view the curriculum and registration information.
ACI solutions provide Communications Service Providers (CSPs) with an integrated, modular approach to build, analyze and act upon customer profiles that reveal customer preferences, contextual persona and behaviors, to ultimately improve revenues, margins, customer loyalty and competitiveness.
HPE Mobility Management Solutions:
Consolidates and enhances mobility data for reliable, high-quality service.
Suggested curriculum Training Sequence/Prerequisites, based on knowledge.
Hardware Operating System and HPE Intelligent Network Server (INS) offers an intelligent network services platform that supports legacy wired, wireless and next-generation IP-based networks.
Audience | Course |
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Fundamentals | |
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Experts | |
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HPE Integrated Home Subscriber Servers (IHSS) combines the legacy HPE HLR and HSS functionality based on User Data Convergence (UDC) architecture.
Audience | Course |
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Administrators | |
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HPE Home Location Register (HLR) offers a different approach to evolving the mobile core with a multitechnology, multigenerational HLR with subscriber data management capabilities.
Audience | Course |
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Fundamentals | |
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Experts | |
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HPE Home Subscriber Server (HSS) provides an integrated subscriber data storage and management for instant group communication services within the EPS and IMS networks.
Audience | Course |
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Fundamentals | |
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Experts | |
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Positioning Determination Entity (PDE) enable service providers to deliver commercial and emergency services based on location of the user for improved user experience, location-dependent services and monetisation.
Audience | Course |
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Administrators |
Telco Big Data Analytics and Revenue Intelligence solutions:
Transform data into valuable, monetizable and actionable information to protect and enhance revenue streams.
HPE Central View combines monitoring and analysis capabilities to transform data into customer-centric, revenue intelligence for better decisions at the speed of business.
Audience | Course |
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Operators | |
Administrators |
ACE Education Centre
HPE CSP Applications and Cloud Enablement (ACE) training
Make the most of your ACE solutions with world-class CSP Education.
The HPE Cloud Services Enablement (CSE) portfolio for Communications Service Providers (CSPs) tightly integrates HPE software, hardware, and services to simplify and accelerate the deployment of cloud services.
HPE AP4SaaS
Audience | Course |
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Administrators |
HPE Network Applications solution helps CSPs consolidate their IVR infrastructure and transform their businesses by expanding their market reach with services-on-demand offerings.
HPE Network IVR (SEE, ACM/TMP, RS) – HPE Multimedia Service Environment.
Audience | Course |
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Developers | |
Administrators | |
Experts |
HPE OpenCall Media Platform
Audience | Course |
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Developers | |
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Administrators | |
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Experts | |
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HPE OpenCall Media Resource Function Platform (MRFP)
Audience | Course |
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Administrators |
HPE IN Call Management solutions empower your next-generation Intelligent Network to enable business and residential users to manage and control their services and comply with regulations.
HPE OpenCall Convergent Communication Platform (OCCP)
Audience | Course |
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Developers | |
Administrators | |
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HPE OpenCall Service Access Controller (OCSAC)
Audience | Course |
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Administrators |
HPE Signaling solutions allow you to consolidate your Signaling infrastructure with future-proof, IP-based systems.
HPE OpenCall USP-M
Audience | Course |
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Developers | |
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Administrators | |
Experts |
HPE OpenCall IP-STG
Audience | Course |
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Administrators | |
Experts |
OSS Education Centre
HPE CSP Operations Support System (OSS) training
HPE CSP OSS Education Centre offers a variety of high-quality courses. Select your course of interest to view the curriculum and registration information.
HPE Operations Support System (OSS) solutions help Communication Service Providers (CSPs) solve business problems related to managing their customers’ experience and the operation of network and services, while optimising targeted organisations, processes, and software tools.
Assure high quality of services delivered to end-customers.
Fault and Performance Management:
HPE TeMIP is a massively scalable Manager of Managers solution that automates operational processes and consolidates multiple network and element management systems.
Audience | Course |
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All Audiences | |
Operators | |
Administrators and Experts | |
Developers and Experts | |
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HPE Unified Correlation Analyzer (HPE UCA) offers automated cross-domain correlation, service impact, and root cause analysis, resulting in dramatically reduced problem resolution times.
Audience | Course |
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Developers and Experts |
HPE Universal Service Level Agreement Manager (HPE USLAM) provides automated, complete life-cycle SLA management of large SLAs (tens of millions).
Audience | Course |
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Fundamentals | |
Administrators |
HPE Unified OSS Console V2 (UOC) is a modern Web GUI Framework able to provide a unified, value pack driven and extensible console.
Audience | Course |
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All Audiences | UOC Integrator |
Developers and Experts | UOC Developer |
Streamline and automate processes for customer orders, activation, and change management.
Service activation:
Defines, organises and automates the many tasks required to configure and activate a service.
Audience | Course |
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Users, Developers, Administrators |