Executive Vice President and Chief Customer Officer
John Hinshaw is the Chief Customer Officer for Hewlett Packard Enterprise. In this role, he leads the strategic accounts and strategic alliances organisations and is responsible for generating growth with key customers and alliance partners. He also leads the customer advocacy function, which ensures our customers get the best experience when interacting with Hewlett Packard Enterprise, as well as the information technology and cyber security functions for the company.
John joined Hewlett-Packard in 2011 as the Executive Vice President of Technology & Operations and led that organisation until the formation of Hewlett Packard Enterprise in November 2015.
Previously, John spent nearly five years at The Boeing Company, serving as the General Manager of the Information Solutions business unit, and earlier as their Chief Information Officer (CIO). He also led Boeing’s company-wide corporate initiative on Information Security and Information Management. While at Boeing in 2009, John was named CIO of the Year by the Executives’ Club of Chicago and the Association of Information Technology Professionals.
Prior to Boeing, John spent 14 years at Verizon where he served as Senior Vice President and CIO of Verizon Wireless. He also held a number of key positions focused on enabling business growth, reducing costs and improving business productivity. Earlier in his career, John served as a consultant with Accenture.
John is a member of the board of directors of The Bank of New York Mellon, where he serves on the Technology, Risk and Human Resources and Compensation Committees. He is also a member of the board of directors of DocuSign where he serves on the Audit and Nominating and Governance Committees. John also serves on the board of directors of the National Academy Foundation, which helps 100,000 high school students become college and career ready. John and his wife, Julia, have established a foundation with a focus on education, health, wellness and other charitable needs. John holds a Bachelor of Business Administration in computer information systems from James Madison University.