Created for service providers, HPE Cloudline Support Services are a selection of hardware support features designed to help keep your IT staff focused on your business, not on repair and maintenance activities.

For eligible products, you can utilize Hewlett Packard Enterprise technical resources to provide remote diagnosis and support, scheduled onsite hardware repair/troubleshooting, or coverage for replacement components, including defective media retention (DMR). With HPE Cloudline Support Services, you can purchase the services that meet your specific needs.

Caractéristiques

Choice of service packages

Réponse rapide et qualifiée augmentant la disponibilité et optimisant les performances.

Achetez ensemble un produit HPE et un Support Services pour réduire le coût total de possession.

Les services HPE Support Services sont assurés par un réseau accrédité de partenaires ou un ingénieur HPE pour fournir le meilleur niveau de service possible.

Access to expert Hewlett Packard Enterprise technical resources to help expedite problem resolution

Delivery of the service at a mutually scheduled time convenient to your organization